Shipping policy
Processing Time
Orders are processed within 1 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Delivery to Hungary
Standard delivery: 2-3 business days .
Delivery to Romania (EU)
Standard delivery: 3-4 business days.
As an EU member state, orders to Romania are shipped under standard EU cross-border terms. No customs duties apply between Hungary and Romania.
Delivery to Ukraine (non-EU)
Standard delivery:1-2 business days .
Orders shipped to Ukraine may be subject to customs duties, import taxes, and fees levied by Ukrainian authorities. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information before placing your order.
Delays & Lost Parcels
While we aim to meet all estimated delivery times, delays may occasionally occur due to customs processing, carrier issues, or circumstances beyond our control. If your order has not arrived within [X] days of your expected delivery date, please contact us at [your email address] and we will investigate.
Failed Deliveries
If a delivery attempt fails and the parcel is returned to us, we will contact you to arrange redelivery. Additional shipping costs may apply.